At duni77, your privacy is not merely a legal obligation — it is our sincere commitment to every member. This document clearly explains how we collect, use, store, and protect your personal data throughout your use of our platform.
Six core pillars that shape duni77's approach to protecting the personal data of every user on our platform.
All data transmitted between your device and duni77's servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide. Your sensitive information is never transferred in plain text.
Your personal data is stored in data centres with multi-layered physical and digital security systems. Access to these databases is restricted to designated personnel with strict authorisation, and every access is logged for audit purposes.
Duni77 strictly does not sell, rent, or disclose your personal data to any third party for marketing purposes. Your data belongs to you, and we fully respect the trust you place in us.
You have the full right to access, correct, or request deletion of your personal data at any time. The duni77 team is ready to process such requests within 30 business days of receipt.
Duni77 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards. All data collection and processing is carried out on a lawful basis.
In the event of any security incident involving user data, duni77 is committed to notifying affected members within 72 hours of the incident being identified, along with immediate protective measures to be taken.
This Privacy Policy ("Policy") is published by duni77, an online gaming and betting platform operating in Malaysia. This document carefully outlines how we collect, process, store, and protect your personal data when you use duni77's services through our website, mobile app, or any other relevant digital channel.
This Policy applies to all individuals who interact with the duni77 platform, including visitors without an account, prospective members in the registration process, active registered members, and former members whose accounts have been closed. By using the duni77 platform, you acknowledge that you have fully read and understood this Privacy Policy.
Duni77 acts as the data controller for all personal information collected through our platform. This means we determine the purpose and manner in which your data is processed, and we bear full responsibility for that processing in accordance with applicable data protection laws.
Duni77 collects your personal data through several different channels. Below are the categories of data we collect along with their sources:
| Data Categories | Example Information | Resources |
|---|---|---|
| Identity Data | Full name, identity card number, date of birth, photo | Provided by you during registration / KYC |
| Contact Data | Email address, phone number, mailing address | Provided by you |
| Financial Data | Bank account number, bank name, transaction records | Provided by you during deposit / withdrawal |
| Technical Data | IP address, device type, web browser, operating system | Collected automatically |
| Usage Data | Game history, betting logs, active session times | Generated during platform use |
| Communication Data | Support chat records, email history, feedback | During interactions with our team |
The personal data we collect is used solely for legitimate and necessary purposes to properly operate the duni77 platform and deliver the best user experience. The following are the primary purposes for which your data is processed:
In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), duni77 only processes your personal data on the basis of one or more of the following valid legal grounds:
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
Duni77 handles user data with the utmost care. We only share your personal data in limited and specific situations as set out below. In all cases, data sharing is carried out with adequate contractual safeguards:
Duni77 strictly does not sell or rent your personal data to advertisers, marketers, or any third parties unrelated to the operation of our platform. This is a no-compromise policy we have upheld since day one of our operations.
Duni77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and basic security settings | Session only |
| Functional Cookies | Saving language preferences, display settings, and user preferences | 1 year |
| Analytics Cookies | Understanding usage patterns to improve the platform | 2 years |
| Performance Cookies | Monitoring platform speed and responsiveness | 6 months |
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect certain functions of the duni77 platform. For more information on how to manage cookies, please refer to your web browser's documentation.
Duni77 retains your personal data only for as long as necessary to fulfil the original purpose of its collection or as required by law. Once the retention period expires, data will be securely deleted or anonymised.
Your data protection is an absolute priority at duni77. We have implemented a comprehensive security framework encompassing technical, organisational, and physical measures to keep your data safe at all times:
As a duni77 user, you have a range of rights regarding your personal data under Malaysia's PDPA. duni77 is committed to facilitating the exercise of these rights without any undue obstacles:
Request a copy of the personal data we hold about you in a readily understandable format.
Request correction of inaccurate or incomplete data held in our records about you.
Request deletion of your personal data when it is no longer required for its original purpose.
Object to the processing of your data for direct marketing purposes at any time.
Request that we restrict the processing of your data under certain specified circumstances.
Receive your data in a structured, machine-readable format for transfer to another platform.
To exercise any of the above rights, please contact our Privacy Officer by email at [email protected] or via live support chat. We will process your request within 30 calendar days from the date of receipt of a complete application.
In the course of duni77's operations, some of your personal data may be transferred to, or accessed from, countries outside Malaysia. This occurs primarily when we use cloud infrastructure or services from international technology providers.
In all such international transfers, duni77 ensures a level of protection equivalent to that provided in Malaysia through the following mechanisms:
The duni77 platform is a service designed exclusively for adults aged 18 and above. We do not intentionally collect or process personal data of individuals under the age of 18. If you believe a minor has registered on our platform without authorisation, please contact us immediately.
Should we discover that a child's personal data has been collected inadvertently, we will take immediate steps to delete that information from our records and close the relevant account without delay. The safety and privacy of children is duni77's highest priority in this matter.
Duni77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, applicable legal requirements, or improvements to the duni77 platform. You will be notified of any material amendments through:
The effective date of each version of the Privacy Policy will be clearly stated at the top of this document. Your continued use of the duni77 platform after that effective date constitutes your acceptance of the amended Privacy Policy. If you do not agree with the amendments made, you have the right to close your account before the amendment's effective date.
Duni77 has appointed a Data Protection Officer (DPO) responsible for monitoring our compliance with data protection laws and handling user enquiries and complaints relating to privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer through the following channels:
We are committed to responding to all privacy-related inquiries within 5 business days. For more complex complaints requiring thorough investigation, we will issue an acknowledgment within 48 hours and a full response within 30 calendar days.
Three core principles that guide every duni77 decision in handling user personal data.
We are always transparent about the data we collect, why we collect it, and how it is used. No hidden agendas, no confusing language.
We continuously invest in best-in-class technology and processes to ensure your data is protected against increasingly sophisticated digital threats.
Your data belongs to you. We respect your right to control your personal information and facilitate the exercise of those rights without any obstacles.
Answers to the most frequently asked questions by duni77 users regarding privacy and data protection.